Due to the nature of bespoke or customised light fittings we unable to included these items in our standard returns policy. These are 'made to measure' lights that are made to your individual requirements or sizes and cannot be resold by us. We work with you and do our utmost to make sure you are 100% satisfied with your order before your light is made for you, but regret we are unable to offer refunds on bespoke fittings once the order has been placed.
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